Returns & Exchanges

We want you to be thrilled with your quirky treasures, but if your order arrives damaged or isn't quite what you expected, we offer a 30-day return window for most items. Please ensure all products are returned in their original packaging to ensure they survive the journey back to our warehouse.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and a brief explanation of why you would like to return the item.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label or provide the return address instructions for your specific region.

• 3.
  Pack with Care

  Securely package your items using the original materials to prevent breakage during transit; fragile porcelain requires extra cushioning.

• 4.
  Receive Your Refund

  After our team inspects the returned goods, we will process a refund to your original payment method within 5-7 business days.